Quick answer: Freeze Please repairs commercial fridges and freezers for cafes, restaurants, takeaways, bakeries and retailers across South East Melbourne. This includes upright and under-bench fridges, display cabinets, bottle fridges and freezers. We diagnose the fault and focus on getting your equipment back to a safe temperature.

Signs your commercial fridge needs repair

  • It isn’t holding 5°C or below.
  • The compressor runs constantly.
  • Ice is building up on the evaporator or inside the cabinet.
  • Water is pooling inside or underneath.
  • It’s making new or louder noises.
  • Door seals are torn or not closing properly.
  • Glass display doors keep fogging up.

What to do while you wait for a technician

  1. Move high-risk food to another working fridge or cool room.
  2. Check and record the temperature with a probe thermometer.
  3. Keep the door closed as much as possible.
  4. Make sure the condenser vents aren’t blocked.
  5. Avoid repeatedly switching the unit off and on.

Food Standards Australia New Zealand’s 2-hour/4-hour rule applies to ready-to-eat, potentially hazardous food that has been between 5°C and 60°C. Under 2 hours in total, it can be used, sold or put back in the fridge. Between 2 and 4 hours, it can be used or sold but can’t go back in the fridge. Over 4 hours, it must be thrown out.

Preventing breakdowns

  • Keep condenser coils clean, because dust and grease are a leading cause of failure.
  • Keep ventilation around the unit clear.
  • Check door seals regularly.
  • Avoid overloading shelves and blocking airflow inside the cabinet.
  • Schedule regular refrigeration servicing.

Areas we service

We provide commercial fridge and freezer repair across Rowville and South East Melbourne, including Dandenong, Scoresby, Hallam and Mulgrave. See all areas we service.

Frequently asked questions

Why is my commercial fridge not cooling?

Common causes include a dirty condenser coil, a failed fan motor, a faulty thermostat or controller, a refrigerant leak, or a compressor or start component fault.

How do I know if my food is still safe?

Check the temperature and how long the food has been above 5°C. Under the 2-hour/4-hour rule, food above 5°C for more than 4 hours should be thrown out.

Is it worth repairing an older commercial fridge?

Often, yes, especially when the fault is a fan, controller or seal. If the compressor has failed on an older unit, replacement may be better value, and we’ll give you both options.

Need help with commercial fridge and freezer repair? Talk to our local team for advice or a free, no-obligation quote.

Get a Free QuoteCall 0455 944 925

Related services

About Freeze Please: Freeze Please is an air conditioning, heating and refrigeration business based on Eildon Parade, Rowville VIC 3178, providing installation, repairs and servicing for homes and businesses across South East Melbourne. Phone 0455 944 925.

Freeze Please

We look forward to helping with your air conditioning, heating, ducted heating and refrigeration needs across Melbourne.

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