Quick answer: If your air conditioner isn't cooling or heating properly, is leaking water, making unusual noises or showing an error code, Freeze Please can diagnose and repair it. Our licensed technicians repair split systems, ducted systems and commercial air conditioners of all major brands across Rowville and South East Melbourne.
Common air conditioner problems and their causes
- Not cooling or heating properly: blocked filters, dirty coils, low refrigerant caused by a leak, a faulty sensor, or a failing compressor or fan.
- Water leaking from the indoor unit: usually a blocked condensate drain or a dirty coil. Occasionally the unit isn’t level.
- Unusual noises: rattling from loose panels, squealing or grinding from worn fan motor bearings, or clicking from electrical components.
- Error codes or flashing lights: the unit’s self-diagnosis has detected a fault. Note the code, brand and model before you call.
- Won’t turn on: a tripped circuit breaker, a controller fault, a failed control board or a power supply problem.
- Musty smell: mould and bacteria on the coil and fan, usually from a system that’s overdue for a professional clean.
Electrical fault diagnosis
Many breakdowns are electrical rather than mechanical. We test components such as capacitors, contactors, fan motors, sensors and control boards to find the actual cause, so you’re not paying for parts that don’t fix the problem.
If your air conditioner keeps tripping the circuit breaker, switch it off and leave it off until it has been inspected. Repeatedly resetting it can cause further damage.
Checks you can do before calling
- Check the circuit breaker and that the unit has power.
- Replace the remote’s batteries and confirm it’s set to Cool or Heat, not Fan or Dry.
- Remove and clean the filters.
- Make sure the outdoor unit isn’t blocked by plants, covers or stored items.
If the problem continues, switch the system off and book a repair.
Repair or replace?
Repair is usually the better choice for a younger system with a single failed part. Replacement is worth considering when the system is more than 10 to 15 years old, needs a major component such as a compressor, uses the phased-out R22 refrigerant, or has needed repeated repairs. We’ll give you an honest recommendation with the cost of each option.
Areas we service
We provide air conditioner repairs across Rowville and South East Melbourne, including Rowville, Glen Waverley, Wheelers Hill and Narre Warren. See all areas we service.
Frequently asked questions
Why is my air conditioner blowing warm air?
Check that it’s in Cool mode and the filters are clean. If it still blows warm air, common causes are a blocked outdoor unit, a refrigerant leak, or a fan or compressor fault, which need a technician.
Why is my split system leaking water inside?
Usually because the condensate drain is blocked or the coil is dirty. Switch the unit off and book a repair, because ongoing leaks can damage walls, ceilings and flooring.
Do you repair all brands of air conditioner?
Yes. We repair all major brands of split system, ducted and commercial air conditioners.
Is it safe to keep resetting an air conditioner that trips the power?
No. Repeated tripping means there’s an electrical fault. Leave the system off and have it inspected.
Need help with air conditioner repairs? Talk to our local team for advice or a free, no-obligation quote.
Get a Free QuoteCall 0455 944 925Related services
About Freeze Please: Freeze Please is an air conditioning, heating and refrigeration business based on Eildon Parade, Rowville VIC 3178, providing installation, repairs and servicing for homes and businesses across South East Melbourne. Phone 0455 944 925.
Freeze Please
We look forward to helping with your air conditioning, heating, ducted heating and refrigeration needs across Melbourne.
