Quick answer: Energy Safe Victoria recommends having gas heaters serviced by a qualified gasfitter at least every two years. A Freeze Please heater service cleans and checks your gas ducted heater and includes carbon monoxide safety testing, so it runs safely and efficiently through winter.

Why heater servicing matters

A faulty or poorly maintained gas heater can produce carbon monoxide, a colourless and odourless gas. Regular servicing is the most effective way to catch problems early. It also keeps the heater efficient, reduces breakdowns and helps it last longer.

What our heater service includes

  • Inspecting and cleaning the burners.
  • Checking ignition and flame quality.
  • Testing and adjusting gas pressure.
  • Carbon monoxide and spillage testing.
  • Inspecting the heat exchanger for cracks and corrosion.
  • Checking the flue.
  • Cleaning the return-air filter.
  • Checking the fan, thermostat and controller.
  • Inspecting visible duct connections.
  • Explaining our findings and any recommended repairs.

When to book a heater service

Book in autumn, before you rely on the heater for winter, because demand rises quickly once the weather turns cold. Book straight away if you notice a lazy yellow flame, soot or staining, an unusual smell, or if a carbon monoxide alarm sounds.

Carbon monoxide warning signs

  • Headaches, dizziness, nausea or tiredness while the heater is running.
  • Symptoms that ease when you leave the house.
  • Soot, staining or discolouration around the heater.
  • A carbon monoxide alarm sounding.

If you suspect carbon monoxide, turn the heater off, get everyone into fresh air and seek medical advice. Then have the heater inspected before using it again.

Areas we service

We provide gas heater servicing and safety checks across Rowville and South East Melbourne, including Ferntree Gully, Belgrave, Boronia and Endeavour Hills. See all areas we service.

Frequently asked questions

How often should a gas ducted heater be serviced?

Energy Safe Victoria recommends at least every two years. Check your heater’s manual too, because some manufacturers recommend servicing more often. Rental providers in Victoria must arrange a gas safety check every two years.

Does regular servicing affect my heater's warranty?

Many manufacturers require regular servicing to keep the warranty valid. Check your warranty terms and keep your service records.

Should I install a carbon monoxide alarm?

Yes. A carbon monoxide alarm is an inexpensive extra layer of protection, but it doesn’t replace regular servicing.

Need help with gas heater servicing and safety checks? Talk to our local team for advice or a free, no-obligation quote.

Get a Free QuoteCall 0455 944 925

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About Freeze Please: Freeze Please is an air conditioning, heating and refrigeration business based on Eildon Parade, Rowville VIC 3178, providing installation, repairs and servicing for homes and businesses across South East Melbourne. Phone 0455 944 925.

Freeze Please

We look forward to helping with your air conditioning, heating, ducted heating and refrigeration needs across Melbourne.

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