Quick answer: A maintenance contract puts your air conditioning and refrigeration on a planned schedule of preventative servicing and inspections, with documented records and priority response if something fails. Freeze Please sets up maintenance contracts for offices, retail, hospitality, warehouses and multi-site businesses across South East Melbourne.

What preventative maintenance includes

  • Scheduled servicing based on each piece of equipment and its operating hours.
  • Filter cleaning or replacement.
  • Coil and drain cleaning.
  • Refrigerant leak checks.
  • Electrical and component checks.
  • Control and sensor checks.
  • Temperature checks on refrigeration equipment.
  • Condition reports with prioritised recommendations.

Scheduled inspections and records

Every visit is documented, so you have a clear service history for each asset. These records support your food safety program for refrigeration, and your building maintenance obligations.

If any of your building’s mechanical services are listed as essential safety measures, you’ll need maintenance records for the annual essential safety measures report. Tell us which items are listed for your building, and we’ll make sure our records cover the equipment we service.

Benefits of a maintenance contract

  • Fewer breakdowns and less downtime.
  • Predictable maintenance costs.
  • Priority response between scheduled visits.
  • Longer equipment life.
  • Better energy efficiency.
  • A complete service history for every asset.

How we set up your contract

  1. Site visit and asset list.
  2. Condition assessment of each system.
  3. A recommended schedule. For example, refrigeration in busy kitchens may need visits every three months, while office air conditioning may need visits every six or twelve months.
  4. An agreed visit schedule and reporting format.
  5. Ongoing review as your equipment and needs change.

Areas we service

We provide commercial HVAC and refrigeration maintenance contracts across Rowville and South East Melbourne, including Dandenong, Scoresby, Hallam and Mulgrave. See all areas we service.

Frequently asked questions

How often will you visit?

It depends on the equipment and how hard it works. We recommend a schedule after assessing your site, and you agree to it before the contract starts.

Can one contract cover multiple sites?

Yes. We can cover multiple sites under one contract, with consistent servicing and reporting.

Do contract customers get priority for breakdowns?

Yes. Contract customers receive priority response when equipment fails between scheduled visits.

Need help with commercial HVAC and refrigeration maintenance contracts? Talk to our local team for advice or a free, no-obligation quote.

Get a Free QuoteCall 0455 944 925

Related services

About Freeze Please: Freeze Please is an air conditioning, heating and refrigeration business based on Eildon Parade, Rowville VIC 3178, providing installation, repairs and servicing for homes and businesses across South East Melbourne. Phone 0455 944 925.

Freeze Please

We look forward to helping with your air conditioning, heating, ducted heating and refrigeration needs across Melbourne.

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